Terms of Service
Last Updated: March 27, 2025
By using this website and purchasing a subscription from Novo Modo ("we," "us," or "our"), you agree to the following terms and conditions. These terms govern your use of www.novo-modo.co ("the Site") and any related services.
1. Definitions
“Novo Modo” refers to the brand and services operated by Jordan and Tiaré Holt.
“You” or “Your” refers to the user or customer.
“Subscription” refers to access to our video courses and digital products hosted via Squarespace.
2. Intellectual Property & Usage
All content, including videos, text, graphics, logos, and designs available on the Site are the intellectual property of Novo Modo or its content creators. By subscribing, you agree not to:
Reproduce, distribute, or share course content without written permission.
Share login credentials with non-subscribers.
Use the Site or its content for any unlawful purposes.
Violations may result in termination of your subscription without refund.
3. Payment Processing
All payments are securely processed via Squarespace and Stripe. Novo Modo does not store or access your credit card information. Stripe’s Services Agreement applies to all transactions.
By subscribing, you:
Authorize Novo Modo to charge your payment method on a recurring basis (monthly or annually).
Are responsible for ensuring your payment information is accurate and up to date.
4. Refund & Cancellation Policy
We want you to be satisfied with your experience. However, due to the nature of digital content, our policy is as follows:
Monthly Subscriptions:
You may cancel anytime via your Squarespace account.
Refunds will only be issued if requested within 7 days of your last billing cycle.
Annual Subscriptions:
You may cancel anytime via your Squarespace account.
Full refunds will be granted if cancellation is requested within the first 30 days.
After 30 days, partial refunds may be issued based on:
$14 usage deduction per full or partial month used
A processing fee may apply
To request a refund, email hellonovo@novo-modo.co.
5. Account Access & Termination
You are responsible for maintaining the confidentiality of your account credentials. We reserve the right to terminate access at any time if:
You breach these terms
Your payment fails repeatedly
We suspect fraud or misuse of our platform
6. Links to Other Sites
Our Site may contain links to third-party websites. We do not control or endorse their content or privacy practices. Please review their terms before engaging.
7. Age Requirements
Novo Modo is intended for users 18 years or older. By using the site, you confirm that you meet this requirement.
8. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including but not limited to natural disasters, technical outages, legal restrictions, or pandemics.
9. Intellectual Property Complaints (DMCA)
If you believe any content on Novo Modo infringes your copyright, please contact us at hellonovo@novo-modo.co with the following:
Your contact information
A description of the copyrighted work
A description of the alleged infringement
A statement of good faith belief
A statement that the information is accurate, under penalty of perjury
Your signature (physical or digital)
10. Disputes & Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee. Disputes shall be resolved through Christian mediation and/or arbitration, where applicable, in accordance with biblical principles (Matthew 18:15–20; 1 Cor. 6:1–8).
11. Changes to These Terms
We reserve the right to update these Terms at any time. When we do, we’ll post the updated version on this page. Continued use of the Site after changes indicates your acceptance.
12. Contact Information
If you have any questions about these Terms, please contact us at:
📩 hellonovo@novo-modo.co
By using this website and subscribing to our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.